nside Sales , or internal sales, means having a remote team, which sells from within your company to others , through the phone, skype, dial-up technologies and other tools that allow remote contact between your sales team and the leads . .
So you can, even with a sales force, contact and close deals with the largest possible number of leads, without increasing your acquisition cost per customer too much.
This is the opposite of Field Sales, or sales in the Clipping Path Service field (free translation). That is when the seller makes prospecting, diagnosis and closing visits, in person.
One model does not cancel the other, but the inside sales team operates at much lower costs compared to other modalities, since it is not necessary to pay for trips, transfers and the like.
It's a way to keep a sales team running at full steam. It was one of the big differentials in the thunderous growth of the giant Salesforce , for example.
In addition to cost reduction, a live sales team brings efficiency and better sales forecasting.
With the help of good CRM (Customer Relationship Manager) systems, it is possible to more accurately measure the conversion of each stage of your sales pipeline.
In this way, more accurate decisions can be made for each salesperson individually, facilitating the training and sales process .